Udayra — IT services, software & AI company
Our Services

Hire Voice AI Engineers | Retell, Synthflow & Kickcall Agents

Add us to your team. We build production voice agents on the platform you already use.

You own the platform account. We join your Slack, design conversation flows, write voice-optimised prompts, wire CRM and calendar integrations, test edge cases, and iterate from real call transcripts. Udayra embeds senior voice AI prompt engineers on Retell AI, Synthflow, Kickcall, Vapi, Bland AI, and Eleven Labs — so your agent goes live in days, not months, without the DIY learning curve.

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Service Overview

Voice Agent Platforms delivery focused on business outcomes

Hire Voice AI Engineers | Retell, Synthflow & Kickcall Agents is built for teams that need measurable outcomes, clear communication, and delivery that survives real production use. You own the platform account. We join your Slack, design conversation flows, write voice-optimised prompts, wire CRM and calendar integrations, test edge cases, and iterate from real call transcripts. Udayra embeds senior voice AI prompt engineers on Retell AI, Synthflow, Kickcall, Vapi, Bland AI, and Eleven Labs — so your agent goes live in days, not months, without the DIY learning curve.

A typical engagement includes Embedded Voice AI Prompt Engineers, Agent Flow Design, and Knowledge Base Setup with a delivery model focused on Discovery (Week 1) and Kickoff & Workspace Access. You also get Kickoff in days — not months of hiring, Voice-specific prompt engineering expertise, and Multi-platform: Retell, Synthflow, Kickcall, Vapi, Bland, so your team can scale with confidence after launch.

Related: Custom Voice AI Development — full builds on ElevenLabs, Vapi & OpenAI Realtime

What's Included

What We Deliver

Embedded Voice AI Prompt Engineers

Senior engineers join your team — your Slack, your sprint cadence, your platform workspace. We write voice-specific system prompts, handle interruptions, brevity, escalation logic, and tone — not generic chatbot copy.

Agent Flow Design

Single-prompt agents, multi-step conversational flows, and pathway-based logic — designed for your use case whether inbound reception, outbound qualification, or appointment booking.

Knowledge Base Setup

We ingest FAQs, PDFs, website content, and product docs into your platform knowledge base so agents answer accurately without hallucinating off-script.

Function Calling & Webhooks

Real-time integrations with Hub Spot, Salesforce, Cal.com, Go High Level, n8 n, Zapier, and custom APIs — book appointments, update CRM records, process payments, and transfer calls with context.

Call Testing & Edge-Case Hardening

We stress-test agents against objections, accents, off-topic callers, silence, and escalation triggers — using test calls and production transcript review before full rollout.

Ongoing Optimization Retainer

Voice agents degrade without maintenance. We offer monthly tuning from call analytics — prompt updates, new intents, and performance improvements as your business evolves.

Technology

Platforms We Work On

Retell AI

API-first conversation flows, low-latency voice, function calling, and SIP/telephony setup. Ideal for teams that want developer control with a production-ready voice runtime.

Synthflow

No-code visual builder, enterprise telephony, and native CRM integrations. We work across the BELL framework — build, evaluate, launch, and learn — for scalable deployments.

Kickcall

Agency-friendly templates, knowledge base ingestion, Vo IP deployment, and action-based agents. Suited for businesses and agencies onboarding multiple clients quickly.

Vapi

Developer-flexible voice pipelines for fast prototypes and custom tool-calling logic. We configure STT, LLM, TTS stacks and human handoff paths.

Bland AI

High-volume outbound campaigns, lead qualification scripts, and concurrent call handling for sales and follow-up workflows.

ElevenLabs

Premium voice selection and cloning layered on any platform when voice quality and naturalness are the top priority.

Our Approach

How We Embed in Your Team

Discovery (Week 1)

We map your use case, compliance requirements (HIPAA, TCPA, GDPR), platform choice, success metrics, and integration needs before writing a single prompt.

Kickoff & Workspace Access

You grant access to your Retell, Synthflow, Kickcall, or other platform workspace. We set up a shared Slack or Teams channel and align on sprint rituals.

Build Sprints with Weekly Demos

Each sprint ends with test call recordings, flow walkthroughs, and measurable progress — not status slides. You hear the agent improve week over week.

Pilot & Transcript Review

Limited live traffic with full transcript analysis. We tune prompts, fix failure modes, and harden escalation paths before scaling call volume.

Scale, Document & Hand Off

Playbooks, prompt libraries, and integration runbooks so your team can maintain the agent. Optional ongoing retainer for continuous optimization.

What You Get

Every engagement includes

Kickoff in days — not months of hiring
Voice-specific prompt engineering expertise
Multi-platform: Retell, Synthflow, Kickcall, Vapi, Bland
US, UK, and UAE timezone overlap
You retain platform ownership and billing

Ready to get started with Voice Agent Platforms?

Let's talk about your project. We'll listen, assess, and give you an honest recommendationno sales pitch.

FAQs

Frequently asked questions about Voice Agent Platforms

Can you work inside our existing Retell, Synthflow, or Kickcall account?

Yes. We embed in your platform workspace — you retain account ownership, billing, and data. We join your Slack or Teams channel and build agents as an extension of your team, not a black-box vendor.

Do you build full voice agents or only write prompts?

We deliver end-to-end: conversation flow design, voice-optimised prompts, knowledge base setup, CRM and calendar integrations, telephony configuration, testing, and post-launch tuning from call transcripts.

Retell vs Synthflow vs Kickcall — which platform do you recommend?

It depends on your use case. Retell suits API-first teams and complex flows. Synthflow fits no-code builders who want enterprise telephony and CRM in one place. Kickcall works well for agencies and businesses using templates with knowledge bases. We are platform-agnostic and help you choose during discovery.

How fast can a voice agent go live?

Most engagements produce a pilot-ready agent within 1–3 weeks after kickoff, depending on integration complexity and compliance requirements. Simple inbound receptionists often go live faster than multi-system outbound campaigns.

Do you integrate with HubSpot, Salesforce, Cal.com, or GoHighLevel?

Yes. We wire function calls and webhooks to Hub Spot, Salesforce, Cal.com, Go High Level, n8 n, Zapier, and custom APIs — so agents book appointments, update CRM records, and trigger downstream workflows in real time.

What does hiring voice AI engineers from Udayra cost?

We offer embedded engineers on monthly dedicated capacity or fixed-scope project delivery. Typical rates are 40–60% lower than US voice AI agencies for equivalent senior talent. Contact us for a quote based on platform, integrations, and team size.

Explore More

Other Services We Offer

AI & ML

Predictive models, recommendation engines, computer vision, NLP, and custom ML pipelines that drive measurable business outcomes.

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Generative AI

RAG pipelines, AI assistants, document intelligence, and LLM integrations built for real-world production use cases.

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Web Apps

Full-stack web applications — Saa S platforms, internal tools, portals, and dashboards — built with modern frameworks and production-grade architecture.

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Mobile Apps

Native i OS, native Android, and cross-platform mobile appsengineered for performance, built for real users.

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Data & BI

Data pipelines, warehouses, dashboards, and BI tools that give your team real visibility into what's actually happening.

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QA & Testing

Manual testing, automated test suites, performance testing, and QA process setup for teams that care about quality.

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Custom Software

Web apps, mobile apps, and enterprise systemsbuilt from scratch to fit your exact requirements.

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Cloud & DevOps

Architecture, migration, CI/CD pipelines, and managed cloud infrastructure on AWS, Azure, and GCP.

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UI/UX Design

Beautiful, user-tested interfaces that convert visitors into customers and frustration into flow.

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IT Outsourcing

Extend your team with senior developers, QA engineers, and project managerson your timezone, at your pace.

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API & Integration

Connect your tools, platforms, and third-party services with reliable, well-documented API solutions.

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Maintenance & Support

Ongoing technical support, performance monitoring, and iterative improvements after launch.

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Blockchain

Smart contracts, De Fi protocols, NFT platforms, and private blockchain networks engineered for security and production reliability.

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ChatGPT Ads

We help businesses run ads on Chat GPT, get cited in AI-generated answers, and build visibility across every AI search engine — the next frontier of digital marketing.

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AI Agents

We build autonomous AI agents that research, decide, and act on your behalf — automating complex multi-step workflows that previously required a human.

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Vibe Coding

We deliver software projects using vibe coding and AI-assisted development workflows — combining Cursor, Claude, and Git Hub Copilot with senior engineering judgement to ship production code dramatically faster.

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MCP Integration

We build custom MCP servers and integrations that connect your internal systems, databases, and APIs to Claude, GPT, Gemini, and any MCP-compatible AI model.

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AI Search / GEO

We optimise your brand to appear in Chat GPT, Perplexity, Gemini, and Copilot answers — the new search channels where your next customers are already looking.

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Voice AI

We build AI voice agents and conversational AI systems using Eleven Labs, Vapi, and Retell.ai — automating inbound calls, outbound outreach, and real-time voice interactions.

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AI Memory

We build persistent AI memory and personalisation engines that make your product learn from every user interaction — delivering experiences that feel genuinely personal at scale.

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Prompt Engineering

We audit, redesign, and optimise the prompts and AI system architecture powering your product — dramatically improving output quality, consistency, and cost efficiency.

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