Udayra — IT services, software & AI company
Our Services

Voice AI Development & Conversational AI Services

AI that sounds human, responds instantly, and never calls in sick.

AI voice technology has crossed the uncanny valley. Eleven Labs, Vapi, and Retell.ai now power voice agents indistinguishable from humans — handling customer calls, booking appointments, qualifying leads, and answering questions at scale. We build and deploy production voice AI systems that work 24/7, in any language, at a fraction of the cost of a human call centre. Already on Retell, Synthflow, or Kickcall? Our voice agent platform team can embed in your workspace instead.

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Service Overview

Voice AI delivery focused on business outcomes

Voice AI Development & Conversational AI Services is built for teams that need measurable outcomes, clear communication, and delivery that survives real production use. AI voice technology has crossed the uncanny valley. Eleven Labs, Vapi, and Retell.ai now power voice agents indistinguishable from humans — handling customer calls, booking appointments, qualifying leads, and answering questions at scale. We build and deploy production voice AI systems that work 24/7, in any language, at a fraction of the cost of a human call centre. Already on Retell, Synthflow, or Kickcall? Our voice agent platform team can embed in your workspace instead.

A typical engagement includes AI Inbound Call Agents, Outbound AI Sales & Follow-Up Agents, and AI Phone Receptionists with a delivery model focused on Healthcare & Clinics and Real Estate & Property. You also get 24/7 availability — zero downtime, Handles hundreds of simultaneous calls, and Sub-300ms response latency, so your team can scale with confidence after launch.

Related: Voice Agent Platform Development — hire engineers for Retell, Synthflow & Kickcall

What's Included

What We Build

AI Inbound Call Agents

Voice AI that answers your phone 24/7 — handling FAQs, booking appointments, taking messages, processing orders, and escalating to a human only when genuinely needed.

Outbound AI Sales & Follow-Up Agents

Agents that make outbound calls to leads, follow up on quotes, confirm appointments, and qualify prospects — at thousands of calls per day with zero burnout.

AI Phone Receptionists

A virtual front desk for clinics, law firms, agencies, and service businesses — greets callers, routes calls, books appointments, and handles basic queries in a natural, human-like voice.

Real-Time Voice Assistants

Embedded voice interfaces for apps and devices — users speak naturally, the AI responds intelligently, and the interaction feels as natural as talking to a knowledgeable colleague.

Multilingual Voice AI

Voice agents fluent in 30+ languages — deploy a single system that serves English, Spanish, French, Hindi, Arabic, and more without separate builds.

AI Call Analytics & Transcription

Every call transcribed, analysed for intent and sentiment, and summarised in your CRM — full insight into every customer conversation at scale.

Technology

Technology We Use

ElevenLabs

The industry leader in AI voice synthesis — ultra-realistic, cloneable voices with <300 ms latency. We use Eleven Labs for any use case where voice quality is paramount.

Vapi

The developer platform for building voice AI pipelines — real-time voice, tool calling, call transfers, and HIPAA-compliant deployments for healthcare.

Retell AI

Optimised for outbound call campaigns and high-volume telephony — Retell handles concurrency, call scheduling, and CRM integration at scale.

OpenAI Realtime API

GPT-4 o's native real-time voice mode for the lowest latency voice interactions — speaks, listens, and responds in a single model with no separate STT/TTS pipeline.

Our Approach

Industries We Serve

Healthcare & Clinics

HIPAA-compliant voice AI for appointment booking, prescription refill requests, lab result queries, and post-visit follow-ups — freeing clinical staff for patient care.

Real Estate & Property

AI agents that handle property enquiries 24/7, qualify buyer intent, book viewings, and follow up on leads — ensuring no enquiry falls through the cracks.

E-commerce & Retail

Voice AI for order status, returns, product recommendations, and customer support — handling the call volume that would otherwise require a large support team.

Financial Services

Compliant voice AI for account queries, loan enquiry qualification, appointment booking with advisors, and fraud alert callbacks.

What You Get

Every engagement includes

24/7 availability — zero downtime
Handles hundreds of simultaneous calls
Sub-300ms response latency
HIPAA & GDPR compliant deployments available

Ready to get started with Voice AI?

Let's talk about your project. We'll listen, assess, and give you an honest recommendationno sales pitch.

FAQs

Frequently asked questions about Voice AI

What is included in your Voice AI service?

Each engagement is scoped to your goals, but most projects include AI Inbound Call Agents, Outbound AI Sales & Follow-Up Agents, AI Phone Receptionists, and Real-Time Voice Assistants. We tailor deliverables to your product stage, team capacity, and business priorities.

How long does a typical Voice AI project take?

Project timelines depend on complexity, integrations, and existing systems. Most engagements start with discovery and scoped planning, followed by iterative delivery milestones so you can review progress and ship value early.

What technologies do you use for Voice AI?

Our stack is chosen based on your context, and commonly includes Eleven Labs, Vapi, Retell AI, and Open AI Realtime API. We prioritize maintainability, performance, and long-term ownership by your internal team.

How do you ensure quality and long-term support?

We follow a delivery process centered on Healthcare & Clinics, Real Estate & Property, and E-commerce & Retail and back it with 24/7 availability — zero downtime, Handles hundreds of simultaneous calls, and Sub-300 ms response latency. You receive clear documentation, production-ready handover, and ongoing support options after launch.

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Other Services We Offer

AI & ML

Predictive models, recommendation engines, computer vision, NLP, and custom ML pipelines that drive measurable business outcomes.

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Generative AI

RAG pipelines, AI assistants, document intelligence, and LLM integrations built for real-world production use cases.

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Web Apps

Full-stack web applications — Saa S platforms, internal tools, portals, and dashboards — built with modern frameworks and production-grade architecture.

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Mobile Apps

Native i OS, native Android, and cross-platform mobile appsengineered for performance, built for real users.

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Data & BI

Data pipelines, warehouses, dashboards, and BI tools that give your team real visibility into what's actually happening.

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QA & Testing

Manual testing, automated test suites, performance testing, and QA process setup for teams that care about quality.

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Custom Software

Web apps, mobile apps, and enterprise systemsbuilt from scratch to fit your exact requirements.

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Cloud & DevOps

Architecture, migration, CI/CD pipelines, and managed cloud infrastructure on AWS, Azure, and GCP.

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UI/UX Design

Beautiful, user-tested interfaces that convert visitors into customers and frustration into flow.

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IT Outsourcing

Extend your team with senior developers, QA engineers, and project managerson your timezone, at your pace.

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API & Integration

Connect your tools, platforms, and third-party services with reliable, well-documented API solutions.

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Maintenance & Support

Ongoing technical support, performance monitoring, and iterative improvements after launch.

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Blockchain

Smart contracts, De Fi protocols, NFT platforms, and private blockchain networks engineered for security and production reliability.

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ChatGPT Ads

We help businesses run ads on Chat GPT, get cited in AI-generated answers, and build visibility across every AI search engine — the next frontier of digital marketing.

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AI Agents

We build autonomous AI agents that research, decide, and act on your behalf — automating complex multi-step workflows that previously required a human.

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Vibe Coding

We deliver software projects using vibe coding and AI-assisted development workflows — combining Cursor, Claude, and Git Hub Copilot with senior engineering judgement to ship production code dramatically faster.

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MCP Integration

We build custom MCP servers and integrations that connect your internal systems, databases, and APIs to Claude, GPT, Gemini, and any MCP-compatible AI model.

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AI Search / GEO

We optimise your brand to appear in Chat GPT, Perplexity, Gemini, and Copilot answers — the new search channels where your next customers are already looking.

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Voice Agent Platforms

Hire voice AI engineers to build agents on Retell, Synthflow, Kickcall, Vapi, and Bland — embedded in your team with voice-specific prompt engineering, CRM integrations, and production tuning.

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AI Memory

We build persistent AI memory and personalisation engines that make your product learn from every user interaction — delivering experiences that feel genuinely personal at scale.

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Prompt Engineering

We audit, redesign, and optimise the prompts and AI system architecture powering your product — dramatically improving output quality, consistency, and cost efficiency.

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